Meet the Team

Affinity HR Group is staffed by a group of seasoned HR professionals with years of combined experience providing sound people support to clients nation-wide.  Our shared core values and expertise in all facets of human resources makes us the go-to consultants no matter what your HR challenge is.  Meet our team:


Claudia St. John is president of Affinity HR Group, is an author and an HR professional with more than 20 years' experience in human resources. Prior to forming Affinity HR Group, Claudia served as senior consultant for Mercer Human Resources Consulting, the nation’s top HR consulting firm, in Washington DC and Geneva Switzerland, Vice President for People for POMCO Group, Manager of the Blue Cross Blue Shield Association’s National Labor Office and Senior Policy Associate for the AFL-CIO.

In addition to managing the operations of Affinity HR Group, Claudia is an author of Transforming Teams - Tips for Improving Collaboration and Building Trust. (check out her book) She is a frequent and popular public speaker, is quoted often in national and industry press, and is a regular contributor to numerous print and electronic publications on the topic of human resources. Her professional passion is in teaching teams about behavioral styles, conflict resolution, and collaboration.

She received her Bachelor of Science in Business Administration from The American University and her Master of Public Administration from The George Washington University. She holds a Senior Professional in Human Resources (SPHR) and a Society for Human Resource Management Senior Certified Professional (SHRM-SCP) certifications. She also holds the following behavioral science certifications: Certified Professional Behavioral Analyst (CPBA); Certified Professional Values Analyst (CPVA); Certified Professional EQ Analyst (CPEQA), and Certified Professional TriMetrix Analyst (CPTA).


Susan Palé has extensive experience in the development of customized compensation, performance management, and total rewards programs. She has worked as an independent consultant for 14 years creating programs designed for small and mid-sized businesses in such diverse industries such as manufacturing, technology, financial services, and healthcare. Programs and services offered include market pricing for specific positions, incentive plan design, and design and implementation of salary structures and performance management systems.
Prior to becoming an independent consultant, Susan served as the Director of Compensation and Benefits and Assistant Vice President for Human Resources for a large financial services organization. She is recognized as a Certified Compensation Professional (CCP) by World at Work (formerly the American Compensation Association).

LISA RITCHIE, Vice President, Recruiting & Talent Selection

Lisa Ritchie has over 15 years experience in recruiting, sales and management. She spent over 13 years in the staffing industry, holding such positions as Staff Recruiter, Sales Manager, and Branch Manager. During her tenure as Branch Manager for Adecco, a global outplacement and temporary staffing agency, she led recruiting efforts for companies of all shapes and sizes, including large financial institutions and regional call center operations facilities. Having also been a small business owner, Lisa understands the unique staffing and recruitment issues faced by small businesses.
Lisa holds at BBA from James Madison University and is based in Richmond, Virginia.

Paige L. McAllister, SPHR

Paige McAllister has nearly 15 years of HR experience both as in external and internal HR roles with a focus on compliance, employee relations, training and HR strategic initiatives. As an HR Manager at McGladrey, she worked with the partners and managers on matters involving recruiting, discipline, terminations, and legal requirements as well as assisting employees with issues such as on-boarding, leaves of absence, and reimbursement/benefit availability. During her 7 years with Oasis Outsourcing, Paige assisted thousands of clients of all sizes in different industries across all 50 states.

Paige earned her MBA in General Business from Florida Atlantic University and her BA in Psychology from Auburn University. Paige has held her SPHR certification since January 2009, having previously held her PHR since June 2003.

Our Core Values

Our core values drive how we work with our clients and are the standards of our work at Affinity HR Group.

HonestyWe will not claim to know what we do not, or to deliver what we cannot. We will share fully what we know and will not withhold information, favorable or unfavorable to our clients.

Trust and TrustworthinessWe work in full trust with our clients and assume our clients engage with trust as well.

RespectWe treat each customer and each other with respect, believing that all perspectives, opinions and concerns have validity.

Partnership and CollaborationMore perspectives, opinions and approaches make a more fully vetted product, and will always result in a better outcome. We seek other perspectives in our work.

IntegrityTo our clients we will always be responsive, keep our promises and fulfill our commitments.

ConfidentialityOur ability to effectively help our clients depends on maintaining confidentiality of information.That is a foundation for Trust.

LeadershipWe take a leadership role in driving client projects to the best outcome. Leadership is what we deliver, not what we say we will deliver.

Here's what our clients say about us:

More Testimonials

We are a small business but ocassionally we have big HR needs. I would highly recommend Affinity HR Group to anyone in the business world.

Tressaa McLaughlin President and COO of IBF Boise, ID